Supplier Portal
Share your data with us on SKUlibrary and market your products quickly.
What is SKUlibrary?
SKUlibrary is a platform designed to simplify the capturing of product content from suppliers in a consistent format, with a seamless and easy-to-use product content management system that is flexible to suit individual retailer requirements.
With an increasing focus on the digital marketplace, it is more important than ever that all vendors have accurate and informative content on the web. Our platform allows you and your team to enrich product content from the minute you have an account created, everything you should need to know are in the help sections on this page.
To get started and unlock your products’ potential, click below.
Product Data Requirements
Image Requirements:
- Product Image (Minimum size of 1200 x 1200px)
- Brand Image (Minimum size of 1200 x 1200px)
Applicable Data For Your Product Range:
| Mandatory Attributes | Highly Desirable |
|---|---|
| Supplier Product Description | Ingredients |
| Supplier Product Code | Product Short Copy |
| Single Product EAN | Allergen Free From |
| CTN GTIN (TUN) | Lifestyle Claim |
| Brand | |
| Carton Size | |
| GST APPLICABLE | |
| Layers Per Pallet | |
| Cartons Per Layer | |
| Total Cartons Per Pallet | |
| Carton Length (MM) | |
| Carton Height (MM) | |
| Carton Width (MM) | |
| Carton Weight (KG) | |
| Pricing |
Pricing
Everything You Need to Know About Pricing Updates
Suppliers can update pricing at specific times during the year when the pricing fields become writable in SKUlibrary. You will receive a notification from the Managed Services Team at Salsify on the opening date of each pricing window. This reminder will include instructions to update your pricing for the upcoming quarter.
When Can I Update My Pricing?
Refer to the table below for the pricing update schedule. It provides details on the financial quarter, window opening and deadline dates, and the effective date for updated pricing.
| Quarter | Financial Year | Pricing Update Window Opens | Countrywide Pricing Deadline | Pricing Effective From |
| 1 | 2026 | From 25th April 2025 | 16th May 2025 | 30th June 2025 |
| 2 | 2026 | From 25th July 2025 | 15th August 2025 | 29th September 2025 |
| 3 | 2026 | From 31st October 2025 | 14th November 2025 | 29th December 2025 |
| 4 | 2026 | From 23rd January 2026 | 13th February 2026 | 30th March 2026 |
Key Points to Remember:
-
- You can only update your pricing during the Pricing Update Window.
-
- Ensure all updates are completed by the Pricing Deadline to avoid invoice discrepancies.
-
- Updated pricing becomes effective on the date specified in the Pricing Effective From column.
If you have any questions or require assistance, please contact [email protected].
How Do I Update My Pricing?
Review
To review your pricing you can either:
- Complete the Request Pricing Review Form below, an extract of all products in CW SKulibrary with the current and upcoming quarter pricing will be emailed to you; or
- Log in to SKUlibrary to review pricing for your products individually.
Change
- Update the Pricing Extract Template sent to your email (if requested).
- Update your products individually in SKUlibrary (make sure you click “Save after actioning the changes). No further steps are required.
Update
- If no updates are needed, please let us know in the Pricing Upload Form below. Your previous quarter pricing will be rolled over at the end of the pricing window.
- If updates are required, submit your updating Pricing Extract Template through the Pricing Upload Form below.
Request Pricing Review
Need to review or update your pricing?
Fill in the form to receive an easy-to-use Excel template. This template will include:
Current Quarter Prices
Next Quarter Prices
Countrywide Pricing Upload Form
Countrywide Bulk Upload Form
Frequently Asked Questions
How do I add new products?
- Please fill out the creation template and ensure all mandatory product information (highlighted in pink) is completed.
- Submit the completed template to [email protected]
- Please ensure you complete pricing for the current financial year quarter.
How do I delete products?
To delete products submit a ticket at the bottom of this page or email [email protected]
Why can’t I see all products in our catalogue?
If you can’t see products in your catalogue and you know that there should be some, we can add you as a product owner to all or selected products. If you require assistance please submit a ticket at the bottom of this page.
How do I remove or add a user to my account?
If you need to make changes to user under your supplier account please submit a ticket at the bottom of this page.
What if I need to update the EAN or TUN of one of my products?
To update the EAN or TUN for your product(s), follow these steps:
- Download your product list from your SKUlibrary landing page. You can either select individual products or download in bulk by selecting ‘ADD ALL‘
- Click the ‘Download Content’ button in the top-right corner of the screen
- Make the necessary updates to the relevant fields in the downloaded Excel file
- Submit the updated file through the Bulk Upload Form on the supplier portal page
Note: A product does not require both an EAN and a TUN. Providing at least one of these identifiers is sufficient
Still need help and couldn’t find your answer above?
For general support and queries, please contact [email protected] or click below.