Supplier Portal
Use the SKUlibrary platform to upload & share your product content with Sigma Healthcare.
What is SKUlibrary?
SKUlibrary is a platform designed to simplify the capturing of product content from suppliers, in line with retailer requirements.
In SKUlibrary, you can enrich and update your product content to Sigma’s requirements, for them to feature on their online site.
Sign into the SKUlibrary portal below, or submit a support ticket for further assistance:
Product Content Requirements
Image Requirements:
- Sigma Healthcare requires 3 Product images (Front, back and side of pack)
- Images must meet the below requirements to be uploaded:
- Minimum image size – 1000px
- Be saved with a portrait or square layout
- Be saved as .jpg (not .jpeg)
- Be optimised for the web (72 dpi)
- Be placed on a full white background
- Show the product in its defined UOM
- For 2D product images:
- Frontimage2D should be a flat front facing image of the product
- Suppliers need to ensure that the front-face image is without edges or additional elements in front.
Mandatory Data For Your Product Range:
| Mandatory Data | |
|---|---|
| Product Title | |
| Instructions | |
| Short Description | |
| Long Description | |
| Ingredients | |
| Apply GST | |
| Is this TGA Regulated? | |
| Warnings | |
| Active Ingredients | |
| Schedule | If Is This TGA Regulated? = TRUE |
| Online Mandatory Statement | If Is This TGA Regulated? = TRUE |
Product Bulk Upload
Our step by step guide:
Sigma Product Bulk Upload Form
Frequently Asked Questions
How do I add new products?
To add new products, please contact your Sigma Category Manager directly. All new product submissions must be initiated through them, as they are responsible for managing the listing process.
Kindly note that the Salsify team does not have the authority to add new products. Products will only be created in Salsify once Sigma has provided the required data through an official NPD submission.
We are unable to provide a specific timeframe for approval or when the product will appear in SKUlibrary for enrichment.
How do I delete products?
To request the deletion of a product, please email the Sigma Category team. Each request will be reviewed before any removal from SKUlibrary is actioned.
Please be aware that even if a product is discontinued, Sigma Healthcare may still hold remaining stock and may require the associated product images and data to be retained.
Why can’t I see all products in our catalogue?
If you can’t see products in your catalogue and you know that there should be some, please submit a ticket at the bottom of this page and we will check your access.
How do I remove or add a user to my account?
If you need to make changes to users under your account please submit a ticket at the bottom of this page.
Can I upload my content in bulk?
Yes! We can assist in uploading images or data in bulk on your behalf. Please ensure images are named to product code, barcode or a similar identifier so we can upload them to the correct product. You can submit your content for bulk upload via the bulk upload form above.
Still need help and couldn’t find your answer above?
For general support and queries, please contact [email protected] or click below